Software for heat pump installers in Quebec: what really matters

The heat pump market is booming in Quebec in 2026. Rising oil and gas costs, attractive provincial and federal subsidies, growing environmental awareness: it's a golden moment for installers. But between your first customer and your 50^th installation, you'll quickly realize you need a serious management tool. Here are the criteria that matter.

1. Clear quotes with electronic signature

A residential heat pump = $8,000 to $25,000 of investment for your customer. The quote must be professional, clear, and signed remotely (no need for you to drive back over to get a signature at the kitchen table).

What your software must allow:

• Quote template with your logo, GST/QST and RBQ numbers
• List of models with brand (Mitsubishi, Daikin, LG, Carrier, Lennox), capacity (BTU/h), energy class
• Automatic calculation of subtotal, taxes, total
• Dedicated section for estimated subsidies (visibly deducted)
• Electronic signature with legal timestamp
• Email delivery with secure customer link

2. Before/after installation photos

For subsidy programs (notably Logis-Vert), you must provide photo evidence of the installation. If you take photos with your personal phone and have to organize them at the end of the day, you'll lose some.

Integrated software lets you:

• Take photos directly from the work order
• Automatically attach them to the customer file
• Export them as a timestamped PDF for subsidy submissions

3. Preventive maintenance calendar (recurring revenue)

A heat pump should be inspected annually. It's your best recurring revenue: you've already installed the unit, the customer trusts you, and an annual maintenance bills out at $150 to $250 per visit.

Without an automatic reminder system, you'll miss 80% of these opportunities. Your software should:

• Schedule an automatic reminder 11 months after installation
• Email or text the customer to offer the maintenance
• Show you, at the start of each season (spring/fall), every customer to contact

4. GST/QST invoicing + QuickBooks export

In Quebec, you charge GST (5%) and QST (9.975%). See our GST/QST guide. Important: your software must export a QuickBooks-compatible CSV so you don't have to re-key everything. Most accountants in Quebec work with QuickBooks.

5. Mobile app (field)

You're on the road 6 days out of 7. Everything must work on your phone:

• See your day's appointments
• Navigate to the customer (Google Maps/Waze integration)
• Get the quote or invoice signed on site
• Take installation photos
• Take a payment (ideally with Stripe or Square)

6. Bilingual (FR/EN) for Montreal and Outaouais

If you work in Montreal, the Outaouais, or around Sherbrooke, around 20-40% of your customers will prefer English. Your software must be able to generate a quote or invoice in English with one click.

7. Law 25 compliance

Since September 2022, every Quebec contractor that collects personal information (name, address, customer email) must comply with Law 25. If your software doesn't provide a privacy policy, an export, and a delete-on-request mechanism, you are legally on the hook.

The options on the market

Jobber (Edmonton, Canada)

Solid generalist software, well built for residential contractors. But: translated French (not Quebec French), GST/QST need configuration, no native integration with Quebec subsidies, US hosting without a Law 25-compliant transfer policy.

Workiz (Israel/USA)

Jobber competitor, focus on US residential HVAC. No FR support, prices in USD, no adaptation for the Quebec market.

Housecall Pro (USA)

Very popular with small US residential techs. Excellent mobile UI, but 100% English, no native GST/QST.

FrigoTechPro (Quebec)

Built in Quebec City by a refrigeration DEP student. Native Quebec French, integrated GST/QST, quotes/invoices/photos/signatures, preventive maintenance calendar with automatic reminders, Law 25 compliant, and free for DEP students. Technician plan at $79/month.

Your choice

If you're starting out and want a tool that speaks Quebec French, understands GST/QST, is Law 25 compliant, and doesn't make you pay for American features you don't need, try FrigoTechPro free for 14 days, no credit card required. If you'd rather use established American software, Jobber remains a solid choice.